Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the selected shipping method. Estimated delivery times vary depending on the destination and shipping carrier.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Restrictions
- We currently ship within U.S. only
- We do not ship to P.O. boxes or APO/FPO addresses.
Damaged or Lost Packages
We are not responsible for lost, stolen, or damaged packages once they are shipped. If your package arrives damaged, please contact the shipping carrier to file a claim. If you need assistance, reach out to us at kyle@beaconebikes.com.